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This page covers everything you need to know before your visit, from booking and services to policies and what to expect at our Federal Way salon. Browse through at your own pace, and if something's still unclear, we're always just a call away."}],"interactions":[]},{"fastId":"Header","componentIdentifier":"faqs_section_header","order":5,"files":[],"contentNodes":[{"content":"Your Questions, Answered"}],"interactions":[]},{"fastId":"Content.Image","componentIdentifier":"book_now_background_image","order":6,"files":[{"file":"https://fisherman.gumlet.io/public/21cb0b1c-8c35-42ab-a04e-7525f04e6622/HERO__REVIEW_CALENDULA_13.jpg","altText":"Close-up of a hairbrush with brown strands woven between the bristles.","gatsbyFile":{"childImageSharp":{"gatsbyImageData":{"layout":"fullWidth","placeholder":{"fallback":"data:image/jpeg;base64,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"},"images":{"fallback":{"src":"/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/634ce/HERO__REVIEW_CALENDULA_13.jpg","srcSet":"/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/b9918/HERO__REVIEW_CALENDULA_13.jpg 750w,\n/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/e796b/HERO__REVIEW_CALENDULA_13.jpg 1080w,\n/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/9fa2d/HERO__REVIEW_CALENDULA_13.jpg 1366w,\n/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/634ce/HERO__REVIEW_CALENDULA_13.jpg 1920w","sizes":"100vw"},"sources":[{"srcSet":"/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/9860d/HERO__REVIEW_CALENDULA_13.webp 750w,\n/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/8c95f/HERO__REVIEW_CALENDULA_13.webp 1080w,\n/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/20dcd/HERO__REVIEW_CALENDULA_13.webp 1366w,\n/hairlounge/static/ff4216d095b69b8ae7292d066bee832f/7930c/HERO__REVIEW_CALENDULA_13.webp 1920w","type":"image/webp","sizes":"100vw"}]},"width":1,"height":0.5197916666666667}}}}],"contentNodes":[],"interactions":[]},{"fastId":"Header","componentIdentifier":"book_now_section_header","order":7,"files":[],"contentNodes":[{"content":"Still have questions?"}],"interactions":[]},{"fastId":"MarkdownContent","componentIdentifier":"book_now_section_description","order":8,"files":[],"contentNodes":[{"content":"Ready to transform your hair? Book your appointment at Hair Lounge in Federal Way today."}],"interactions":[]}]},"bookingUrl":{"url":"https://online.rosysalonsoftware.com/onlinebooking?id=35877","title":"Book Now"},"allFishermanBusinessFaqQuestionGroup":{"nodes":[{"_id":168,"name":"Default Provided","questions":[{"_id":2000,"text":"Where is Hair Lounge located, and what are your hours?","mainAnswer":{"text":"Hair Lounge is located at 1626 South 310th Street, Federal Way, WA 98003. We're open Monday through Saturday, 9:00 AM–7:00 PM, and we're closed on Sundays. You'll find us behind Bucky's Automotive, with our parking lot flowing directly into theirs. If our lot is full, additional parking is available across 310th Street, directly behind 7-Eleven."}},{"_id":2001,"text":"What hair color services do you offer?","mainAnswer":{"text":"We offer a full range of color services, including all-over color, foil highlights, balayage, bleach and tone, ombré, vivid colors, gray and silver transformations, gray blending, gray coverage, and color correction. For more complex color corrections, a consultation is recommended before booking to ensure we understand your hair history, goals, and the best approach for your hair."}},{"_id":2002,"text":"What’s the difference between foil highlights, balayage, and foiliage?","mainAnswer":{"text":"Foil highlights use traditional foils to create precise, controlled highlights and can be customized from subtle to bold. Balayage is a freehand technique that creates softer, more natural-looking dimension with a gradual transition from darker roots to lighter ends. Foiliage combines the two techniques, using foils with a balayage approach to create brighter, more dimensional results while maintaining a softer, blended look.\nWe offer all three techniques and will recommend the best approach based on your hair, desired result, and maintenance preferences."}},{"_id":2003,"text":"Do you offer smoothing or straightening treatments?","mainAnswer":{"text":"Yes — we offer Brazilian Blowouts, Keratin Alpha Sleek Treatment, and Japanese Straight Perms. These services reduce frizz and styling time, with results lasting anywhere from two weeks to several months, depending on the treatment and your hair. Consultations are strongly recommended to determine which service best meets your needs and whether your hair is in the right condition for the treatment."}},{"_id":2004,"text":"What haircut services are available?","mainAnswer":{"text":"We offer haircuts for women, men, and children 12 and under, curly cuts, plus bang trims. All cuts include a shampoo, blow dry, and style."}},{"_id":2005,"text":"Do you offer bridal or special occasion styling?","mainAnswer":{"text":"Yes, we specialize in bridal and special occasion styling, including UpDos. Hair Lounge has been voted Best Daytime Wedding Style of the Year by Weddings.com, so you're in expert hands for your big day."}},{"_id":2006,"text":"What add-on treatments do you offer?","mainAnswer":{"text":"We offer a variety of treatments that can be added to most services to support hair health, strength, shine, and manageability. Options include, but are not limited to, K18, Olaplex, Power Dose, L’Oréal Keratin Alpha Sleek Treatment, L’Oréal Metal Detox, and Deep Conditioning with a 20-minute scalp massage. Your stylist can recommend the treatment best suited to your hair’s needs."}},{"_id":2008,"text":"Do you require a consultation before certain services?","mainAnswer":{"text":"Yes — a consultation is always recommended before booking a color correction appointment. Complimentary consultations are available virtually or in person, allowing us to assess your hair and create the right plan for your transformation."}},{"_id":2009,"text":"How much do your services cost?","mainAnswer":{"text":"Pricing varies by service and stylist. For the most current pricing, visit our online booking page to view exact prices by service level."}},{"_id":2010,"text":"What awards has Hair Lounge received?","mainAnswer":{"text":"Hair Lounge has been voted one of the Top 40 Best Salons for Hair Extensions and was named a finalist in the One Shot Hair Awards in the Team category, completed jointly by Marv and Vivian Mckender. We've also been recognized for Best Daytime Wedding Style of the Year by Weddings.com."}},{"_id":2011,"text":"Do your stylists have specialized training?","mainAnswer":{"text":"Our stylists receive ongoing education from national and international educators, with monthly continuing education built into our culture. Top performers earn access to L'Oréal Academies in New York, and we teach corrective color in seminars nationwide."}},{"_id":2602,"text":"Appointment Cancellation & Future Booking Policy","mainAnswer":{"text":"At The Hair Lounge, we value the relationships we build with our guests and the trust that comes with reserving time with our team. We understand that life happens and will always approach unexpected situations with understanding and care.\nWhen you book an appointment, that time is reserved specifically for you. Last-minute cancellations and missed appointments can prevent us from offering that time to another guest and impact our team members who have prepared for your visit."}},{"_id":2603,"text":"Cancellations & Missed Appointments","mainAnswer":{"text":"We ask that you provide as much notice as possible when cancelling or rescheduling an appointment. If unexpected circumstances arise, please communicate with us as soon as possible so we can determine the best way to handle the situation.\nIf an appointment is missed without notice or there is a pattern of last-minute cancellations, The Hair Lounge may require additional booking measures to help protect our team’s schedules.\n\nAfter a first occurrence, we will provide a reminder of our cancellation policy. Continued missed appointments or last-minute cancellations may require a deposit for future bookings."}},{"_id":2604,"text":"Future Booking Deposits","mainAnswer":{"text":"If a deposit is required for future appointments, the following terms apply:\n\n- 48+ hours’ notice: Deposit is fully refunded.\n- 24–48 hours’ notice: 50% of the deposit may be retained.\n- Less than 24 hours’ notice or no-show: The full deposit may be retained.\n- If we are able to fill the appointment time with another guest, the deposit may be refunded."}},{"_id":2605,"text":"Our Commitment","mainAnswer":{"text":"We appreciate the trust our guests place in us, and we want that trust to go both ways. We are committed to creating a welcoming experience for every guest while also respecting the time, talent, and dedication of our team.\n\nThe Hair Lounge reserves the right to waive or adjust deposit requirements based on individual circumstances, including illness, emergencies, or other unexpected situations.\nThank you for helping us care for our guests and our team."}}]}]}},"pageContext":{"faqPageId":38941,"isFaqPage":true,"templateProps":{}}},
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