Cancellation Policy
Cancellation Period:
Customers may cancel their order within 24 hours of placing it. Orders cancelled within this timeframe will be eligible for a full refund.
Cancellation Requests:
To cancel an order, customers must contact our customer support team via email at [email address] or by phone at [phone number]. Please include your order number and reason for cancellation in your request.
Refund Processing:
Refunds for cancelled orders will be processed within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Cancellation After Shipping:
Once an order has been shipped, it cannot be cancelled. Customers may return the item(s) in accordance with our Returns Policy.
Exceptions:
Certain products or services may have different cancellation policies. Any such exceptions will be clearly stated on the product page or during the checkout process.
Changes to Orders:
Customers may request changes to their order (e.g., item size or color) within 24 hours of placing it. Changes are subject to availability and approval.
Contact Information:
For any questions or concerns regarding cancellations, customers can reach out to our team via the contact form.