FAQs

Frequently Asked Questions

Curious about our Signature Massage, Phytomer facials, or how a tailored consultation works before your first visit? Below you'll find clear answers about our services, booking process, and studio policies, so you can plan your Nelson Road daycation with total ease. From Lake Charles to Sulphur, Moss Bluff, Westlake, and Iowa, guests turn here whenever a question comes up. Can't find what you need? Our team is always happy to walk you through it.

Your Questions, Answered

What hair color services does Scarborough's offer?
Scarborough's offers a full range of color services including highlights, balayage, single process, fashion colors, corrective color, and glazing. Prices vary based on hair length, texture, and the complexity of the service requested.
What types of massage therapy are available in Lake Charles?
Scarborough's offers relaxation, signature, hot stone, couples, reflexology, tension relief, and maternity massages in Lake Charles, LA. Sessions are available in 25, 50, or 80 minutes, and therapists can customize each to focus on problem areas.
What facial treatments do estheticians at Scarborough's provide?
Scarborough's licensed estheticians offer a wide variety of facials including the Skin Perfecting, Signature, CityLife, DiamondGlow®, Dermaplaning, Micropeel, and Microdermabrasion treatments. Each service is customized to your skin type, concern, and desired outcome.
Does Scarborough's offer waxing for men and women?
Yes, Scarborough's provides professional waxing for both men and women in a private, comfortable setting. Services range from eyebrow and lip waxing to full-body options including Brazilian, bikini, back, chest, and full leg waxing.
What's included in a Daycation Package?
Our Daycation Packages bundle multiple spa services—like massage, facial and styling—into one relaxing visit, ranging from the 2:30-hour Mini Escape to the 6:15-hour Scarborough's Ultimate Experience. Each package is crafted as a full retreat from your day-to-day.
What manicure and pedicure services are offered at the spa?
Scarborough's offers Moisturizing Manicures, Gel Polish, Gel Maintenance, and Polish Change services for nails. Pedicures include the Essential and Deluxe options, with enhancements like paraffin treatment and callus removal available for both.
How does a hot stone massage differ from relaxation massage?
A hot stone massage combines traditional relaxation techniques with heated stones to lower blood pressure and melt deeper muscular tension. The added heat promotes a more profound release of stress compared to a standard relaxation massage alone.
What should I know before booking a waxing appointment?
Scarborough's recommends avoiding tanning 24–48 hours before and after hair removal services. You should also refrain from shaving or waxing legs 24 hours prior to a pedicure, as noted in the salon's guest preparation guidelines.
Does Scarborough's offer hair extensions in Lake Charles?
Yes, Scarborough's offers professional hair extension consultations using Hairdreams and Hair Talk extension systems. Consultation fees are applied toward the total service cost, and pricing varies based on hair length, condition, and complexity.